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Welcome, how can we help?

Find answers, track your order, or connect with the PAWZELIA support team.

Get in Touch

Have a question? We’re here to help.

For the fastest support, please check your order confirmation email or tracking information first. Many common questions about shipping, delivery time, order status, returns, and product details can be answered there.

Still need help? The PAWZELIA support team is happy to assist you. Please contact us by email and include your order number if your question is related to a purchase.

Drop us an email: support@pawzelia.com

Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
If you’ve already placed an order, please include your order number in your message so we can assist you more efficiently.
Thank you for choosing PAWZELIA. We look forward to connecting with you.

Company Name: NONFICTION HONG KONG LIMITED

Company Address: UNIT B, UPPER GROUND FLOOR, HILLTOP PLAZA, 49 HOLLYWOOD ROAD, CENTRAL, HONG KONG

Our team strives to respond as soon as possible during business hours.

Thank you for choosing PAWZELIA. We look forward to helping you create a calmer, cleaner, and more comfortable home.